What Is RetryFix?
RetryFix is a done-for-you failed payment recovery service built specifically for Stripe. Every SaaS founder knows the orange bar in the Stripe dashboard — failed payments silently leaking revenue month after month. Most rely on Stripe's built-in Smart Retries and assume the problem is handled. It isn't. RetryFix runs an additional recovery layer on top of Stripe's defaults, using smart retry timing to maximise the chances of recovering payments that Stripe missed.
The business model is the sharpest differentiator: zero upfront cost, zero monthly retainer. You pay 10% only on revenue RetryFix successfully recovers. If nothing is recovered, you pay nothing.
The Problem It Solves
Failed payments are the silent killer of SaaS MRR. A card gets declined — insufficient funds, expired card, bank-side soft decline — and the customer churns involuntarily without ever intending to leave. Stripe's Smart Retries recover some of this, but are capped at 8 retries over 2 months and don't account for customer-level timing patterns. The gap between what Stripe recovers and what's theoretically recoverable is real revenue being left on the table.
RetryFix closes that gap on autopilot, without requiring engineering time or monthly spend from the founder.
How It Works
Connect RetryFix to Stripe. When a payment fails, RetryFix takes over the retry logic — using smart timing based on payment failure patterns, card issuer behaviour, and recovery probability signals. No code changes required on the merchant side. The entire process runs in the background.
Pricing
| Model |
Cost |
How It Works |
| Performance-only |
10% of recovered revenue |
You pay only when RetryFix successfully recovers a payment. Zero upfront, zero retainer, zero risk. |
The pricing model eliminates the evaluation friction that kills most tool adoptions. There is no cost to connect, no cost to run, and no cost if recovery doesn't work. The 10% fee is paid from revenue that would otherwise have been lost — making it effectively free money for the merchant.
Who It Is For
SaaS founders running subscription businesses on Stripe who are losing MRR to failed payments. Subscription businesses with meaningful monthly volume where even a small improvement in recovery rate has significant ARR impact. Bootstrapped founders who don't have engineering bandwidth to build custom retry logic and can't justify a monthly retainer for a recovery tool.
Limitations
Stripe only: RetryFix is built specifically for Stripe. Businesses on Paddle, Braintree, or other payment processors are not currently supported.
Performance fee on recovered revenue: At scale, 10% of recovered revenue adds up. For businesses with very high failed payment volumes and high recovery rates, a flat-fee alternative might be more economical — worth modelling at your specific MRR level.
Early stage: RetryFix is a new entrant in a space with established players like Churnkey and ProfitWell Retain. Track record and case study data is still building.
Verdict
RetryFix's pricing model is its strongest feature — performance-only with no upfront cost removes every barrier to trying it. For any Stripe-based SaaS founder losing revenue to failed payments and not running a dedicated recovery layer beyond Stripe's defaults, RetryFix is a zero-risk add. The 10% fee comes from revenue that would otherwise be gone. That's the pitch, and it's a clean one.