CoSupport AI is a generative AI customer support platform designed to automate repetitive customer inquiries across chat, email, and voice channels.
The platform integrates with major helpdesks and CRMs including Zendesk, Freshdesk, Intercom, Zoho Desk, Salesforce, HubSpot, Slack, and Microsoft Teams. CoSupport AI uses AI trained on historical support conversations to automate Level 1 customer requests and improve response times.
CoSupport AI supports 40+ languages and is used by SaaS, ecommerce, finance, education, and BPO companies to reduce support workload, improve customer experience, and scale support operations without increasing team size.
Unlike traditional rule-based chatbots, CoSupport AI uses generative AI with a patented architecture designed to provide accurate and deterministic responses while minimizing hallucinations.